Designed with and for the customer

 

MCB continues to innovate in the field of mobile banking. The new version of the MCB Juice application was built thanks to its customers who had the opportunity to test its new features on a regular basis. This new version offers an even simpler experience, coupled with innovative and interactive navigation. By involving its customers in the development process of its products, MCB wants to adapt to new market trends. MCB aims to make this co-creation process an integral part of its development strategy.

 

At a glance

 

Launched in 2013, Juice has become an essential mobile application in the Mauritian landscape. MCB Juice currently has nearly 400,000 regular users and the term "Juice" is part of the Mauritian jargon to refer to a mobile money transfer. The new version was implemented in 578 days, has 47,000 lines of code for iOS and 48,000 for Android. More than 50 people have been part of this project, including employees located outside Mauritius and working in four different time zones.